The guys at River Music have to be the most helpful and professional retailers I have met in years. I was searching five days before Xmas for a musical instrument for my son and after ringing many music stores (who offered little-to-no help), I was lucky enough to get Dave and the team at River Music. They rang me back when they said they would, rang their suppliers for me and went "above and beyond" to help me out. I would drive from Bathurst to Windsor again just to deal with them. If all retailers where like the blokes at River's Music, we would get back that great service that has been lost in a customer's shopping experience. You guys do AMAZING work, you know your stuff. Keep it up.
Just letting you know the MI Audio Iron Duke amp arrived last week and sounds fantastic. Thanks very much for all of your help, I'll certainly be shopping at River Music in the future.
I've got to say that you guys are awesome! I've had 3 of my guitars serviced and set-up and my Ulbric amp serviced by you guys and I couldn't be happier with the results. I've told my mates about you, and they can't get enough of Rivers either. one of them bought the Skunkworks Marshall head which is just phenomenal. I recently just picked up the Maxon 808 which is SOOO much better. Mick really pointed me in the right direction with that one. he could have made $400 because I was originally after the Ibanez ts808 but Mick advised me of this better, original version :) You guys are always willing to help and never afraid to let people actually just try the gear. Keep it up guys, because this is one very happy customer :)
Thank you for another wonderful year of service to both of my schools and to my band parents. I send them all down to you and they always come back with gratitude for your prompt service, very friendly & helpful advice. I value you all & the River store very much and see it as an integral part of music education in the Hawkesbury district. Please pass on my thanks and Christmas wishes to Dave & the other staff who work with you at River. I look forward to catching up with you in the New Year as I come in for instrument repairs & new orders to start the beginner cycle once again.
Just wanted to say how great it was to deal with Dave, I've never been able to find a good shop up Sydney way but I've been blown away each time I've rung or been into the shop. I really appreciate what friendly and helpful staff you have, its a credit to your business. Thumbsup.
To all the staff of River Music Just want to express my gratitude and thankfulness for the awesome job you guys have done with my Mesa. The sound is just superb in every aspect, not to mention we're all deaf in my family now, (my bad) ;), it absolutely roars and has such a fat and chunky sound. Thank you Sean and Pete especially for blood, sweat and tears you put in to fix this amazing amplifier and to Mick for his amazing customer service. You guys have definitely built integrity and are surely one of the best music shops in Aus! Thank you again and all the best!!!
Hi Pete I just want to pass on my thanks to your wonderful staff. I dealt with Nick, Dave and Matt particularly. ALL WERE BRILLIANT I was in the store last weekend looking at amps and they could not have been more helpful. They all helped me out bigtime. While there were plenty of customers about they still managed all my enquiries and are all clearly professional and love what they do. The staff are a credit to you and to River Music so thanks again.